Signing in
Enter the email address used for your loyalty account and use the secure sign-in link sent to your inbox. Check your junk or spam folder if it does not arrive promptly.
Member support
TapSpot Loyalty Support
Help with signing in, participating loyalty programmes, rewards, account settings and the TapSpot Loyalty app.
Contact TapSpot Loyalty Support
Support is provided by TapSpot, the public developer brand of MIRO ONLINE LIMITED.
- developer@tapspot.link
- Telephone
- 01792 414040
- Support hours
- Monday to Friday, 9am to 5pm
Office
MIRO ONLINE LIMITED142 Woodfield Street
Morriston, Swansea, Wales
SA6 8AL
United Kingdom
Registered office
MIRO ONLINE LIMITED21 Gower Road, Sketty
Swansea, Wales
SA2 9BX
United Kingdom
Member help
Points, stamps and rewards
Available points, stamp cards, rewards and offers depend on each participating business and its loyalty programme. Contact the business first if a recent visit is missing.
Notifications
Notification availability depends on your device settings and the participating business. You can change notification permission in your phone's system settings.
Privacy
Read the TapSpot privacy policy or email us if you have a question about your personal information.
Delete your TapSpot Loyalty account
In the app, open Your profile, select Delete account and confirm the request. This removes your linked business memberships and TapSpot Loyalty account.
If you cannot sign in, email us from the address connected to your account. Use the subject “TapSpot Loyalty account deletion” and tell us which participating business you joined. Never send a password or sign-in code.
Request account deletion by email